The trusted source for quality carpet cleaning, upholstery cleaning,
drapery cleaning, tile and grout cleaning and sealing, hardwood
floor care, and water and smoke damage restoration for over 57
King of Prussia
610-265-4770 ∙ Newtown
Chester Springs 610-469-9585 ∙
Reading 610-370-1460 ∙
Royersford 610-948-2044 ∙
Toll Free 800-385-9411
Carpet Cleaning |
Upholstery Cleaning |
& Grout Care |
Routine Services |
Emergency Services |
CONSUMER WARNING - Knowing what to expect and helpful Hints - Warning signs to look out for.
Make sure you know what services the company includes in the price and what they charge extra for.
Professional cleaning prices should include: 1) Truckmounted Steam or Truckmounted Dry Cleaning 2) IICRC Certified Company
& Technicians 3) Preinspection of areas to be serviced 4) Pretreating of all areas, with special attention
to soiled areas
5) Cleaning solutions 6) Movement of most furniture, placed on plastic chips or foam blocks
7) Post inspection of
8) Guarantee of 3 days or more, to redo services paid for at no extra charge.
The 2 Routine Services - (Both are extra services at extra cost) Scotchgard/Teflon protector and Microban disinfectant.
Carpets should be cleaned and reprotected every 12 months or less. The Scotchgard/Teflon is striped off from everyday use,
reapplied each cleaning "To take the carpets back to the same performance it left the Mill with."
should be done every other cleaning. Carpets exposed to small
children, pets, or are over concrete
or are below grade
(basement) should be sanitized each cleaning.
The 2 Specialty Services - Freshen-All (pet accident/odor enzyme treatment) and MasterBlend Allergy Relief Treatment.
Both are special services benefiting the customer, not the carpet. (Both are extra services at extra cost)
Industry standard - Combined areas and areas over 250 sq. ft. considered 2 or more areas. (Normally rooms cleaned
the most, are those most lived in, and are the largest areas in the home. Family room, living room & Master bedroom,
which are normally around 200 sq.ft. The average Area in the U.S. is approximately 125 sq.ft.)
THE INDUSTRY STANDARD regarding PRETREATING and SPOT
CLEANING. Exactly as written in the standard - "Special treatment with
preconditioning agents in heavily soiled entry and traffic areas should be included in the cost of normal cleaning. However,
overall job cost may increase in extreme
soiling situations." Spot treating is written similarly. Property maintained carpets
should be cleaned and reprotected approximately every 12 months, varing with exposure and wear.
WARNING SIGNS TO LOOK OUT FOR - *Additional Services or *Services Available (*Heavily soiled areas require add'l
services *Deep scrub *Traffic lane cleaning *Spot removal *Shampoo Formula 90) These are for pretreating and cleaner,
and they normally charge 30 cents per sg.ft. for each service. YES, SOME CLEANERS CHARGE EXTRA FOR PRETREATMENT, SPOT
CLEANING AND CLEANER, OTHERWISE THEY JUST USE WATER. Nearly all cleaners include cleaner in the price, and most include
pretreatment as well.
Pricing per sq.ft. is the main way some carpet cleaning companies take advantage of customers.
The average person has no idea how to figure area/room square footage. They know this and employ 1 of 2 techniques,
the seeming low sq.ft.
rate 50 - 70 cents per sq.ft., or using Bait & Switch seemily lower area rates then charging
an additional 30 cents per sq.ft.
extra for soiled areas, spots, traffic areas... The Switch is they cannot clean without
it. Here we mean the pretreater or the cleaner or both are not included.(Not to be confused with
needing Microban disinfecting
for health hazards, such as vomit, urine, blood, feces and mold Which are BIO HAZARDS to anyone in the cleaning area.)
Bait and Switch companies operate as follows. They come to your home to clean, they point out the dirty areas. Then
the square footage and begin multiplying. Looking at an invoice of Tri-State, they charged a customer to
and another charge for chemical boost. Use 30 cents for deep scrub, and 30 cents for chemical boost.
500 square foot with each treatment, thats 500 sq.ft., times 60 cents = $300.00 just to pretreatment and cleaner inaddition
to the charge cleaning price.
Lets look closely at an ad from ChemDry by the Millers, currently running and ran for years in Clipper Magazine in
Berks, Bucks, Chester, Delaware, Montgomery, Lancaster, and York Counties.
Coupon special; 5 Areas Cleaned for $139.99* In the coupon, each disclaimer begins with * followed by microscopic
text. Starting in the middle of line 2 of the disclaimer "Prices may vary with the condition of carpet. Fuel surcharge
may apply. Truckmount service available, additional charges apply."
Add to the $139.95, a fuel surcharge to show up, a pretreating charge with the condition of carpet, not to mention
an extra charge to professionally clean your carpet(truck mount). Otherwise they will use a spin bonnet on your carpet
with a floor spinner. This method spreads dirt and spots around without removing them. Picture
a wet wash rag, then wiping
your entire body head to toe. Would you be clean? You will dry faster
than taking a shower. Spin Bonnet is OK for blending
not cleaning. Their truck mounted service is similar to Thoroclean's truck mounted dry cleaning. If someone wants dry
cleaning and we cannot service the customer, we recommend Chem-Dry by the Millers truck mounted for dry cleaning.
Now lets look at another competitor, and just perception. Stanley Steemer boasts +60 years in business, but began
1973. They took on the name Stanley Steemer, off the name Stanley Steamer the car, paddle boat, and locomotive. Back
in 1972 the founder of Stanley Steemer, was running Jack Bates Carpet Cleaning out of their garage in Columbus Ohio,
their gross annual sales in the mid $50,000 range. Stanley Steemer operations & rates
vary largely. Since inception
Stanley Steemer exceeds Industry Standards.
If for some reason we cannot service a customer, we recommend the Stanley Steemer for steam cleaning. How does Thoroclean
compare? Our rates are usually 10% - 20% below that of Stanley Steemer, for
better services. (See next paragraph) Thoroclean
began in PA, on Feb. 14, 1956. While we are far older than
Stanley Steemer, and while we
provide the same services, how we
are able to provide them separates us. They have changed
little over the past
we continue to improve how the
services are performed. Thoroclean offers 3 different cleaning methods; truck mounted steam
cleaning, truck mounted dry
cleaning, and truck mounted encapsulation cleaning.
While most cleaners are limited to one cleaning method.
One example - nearly all professional carpet cleaners cannot apply Scotchgard during the cleaning process. This is
because of the heat source and chemicals are ran through the heat exchangers. A homeowner can go to Walmart or Target,
buy a Bissle cleaner and clean and Scotchgard their carpet at the same time. A service most professionals cannot do.
They spray the Scotchgard on the wet carpet after cleaning. Where is the protector? On the surface. Thoroclean applies
the Scotchgard while cleaning down the entire tuft, then does a second application on the carpet when complete.
Service Areas; Ambler 19002, Ardmore
19003, Audubon 19407, Bala Cynwyd 19004, Barto 19504, Bally
19503, Bechtelsville 19505, Berwyn 19312, Birchrunville 19421,
Birdsboro 19508, Blandon 19510, Blue Bell 19422, Blue Bell
19424, Boyertown 19512, Bridgeport 19405, Broomall 19008, Bryn
Mawr 19010, Chadds Ford 19317, Chester Springs 19425, Cliffton
Heights 19018, Coatesville 19320, Collegeville 19426, Colmar
18915, Conshohocken 19428, Conshohocken 19429, Devon 19333,
Drexel Hill 19026, Douglassville 19518, Downingtown 19335,
Eagleville 19408, Eagleville 19415, East Greenville 18041,
Exeter 19606, Exton 19341, Fleetwood 19522, Frederick 19435,
Gilbertsville 19525, Gladwyne 19035, Glen Mills 19342, Glenmoore
19343, Glenside 19038, Green Lane 18054, Gwynedd 19436, Gwynedd
Valley 19437, Harleysville 19438, Harleysville 19441, Haverford
19041, Havertown 19083, Honeybrook 19344, Horsham 19044,
Kimberton 19422, King of Prussia 19406, Kulpsville 19443,
Kutztown 19530, Lafayette Hill 19444, Lansdale 19446, Leesport
19533, Lionville 19353, Malvern 19355, Media 19063, Media 19065,
Merion Station 19066, Mohnton 19540, Mont Clare 19453,
Morgantown 19543, Mt Penn 19606, Narberth 19072, Newtown Square
19073, Norristown 19041, Norristown 19403, North Wales 19454,
North Wales 19455, Oaks 19456, Oley 19547, Paoli 19301, Parker
Ford 19457, Parkesburg 19365, Pennsburg 18073, Perkiomenville
18074, Phoenixville 19460, Plymouth Meeting 19462, Pocopson
19366, Pottstown 19464, Pottstown 19465, Reading 19601, Reading
19602, Reading 19604, Reading 19605, Red Hill 18076, Robesonia
19551, Royersford 19468, Saint Peters 19470, Sassamansville
19472, Schwenksville 19473, Shillington 19607, Sinking Spring
19608, Skippack 19474, Souderton 18964, Spring City 19475,
Springfield 19064, Sumneytown 18084, Swarthmore 19081, Telford
18969, Temple 19560, Thorndale 19372, Thornton 19373, Upper
Darby 19082, Uwchlan 19480, Valley Forge 19481, Valley Forge
19482, Valley Forge 19483, Valley Forge 19484, Valley Forge
19485, Valley Forge 19494, Valley Forge 19495, Valley Forge
19496, Villanova 19085, Wayne 19087, Wernersville 19565, West
Chester 19380, West Chester 19381, West Chester 19382, West
Chester 19383, West Chester 19388, West Lawn 19609, West Grove
19390, Westtown 19395, West Reading 19611, Worcester 19490,
Wormelsdorf 19567, Wynnewood 19096, Wyomissing 19610,
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